5 Car Draw F.A.Q
About the Draw
Q. What is the 5 Car Draw raffle?
The 5 Car Draw is a yearly lottery in which participants purchase tickets for a chance to win up to $230,577.56 in prizes to support Hospice Niagara.
Q. What can I win?
- Early Bird Draw Prize comprises: One (1) $10,000 cash prize
- Bonus Prize Draw comprises: Two (2) $2,500 cash prize
- Grand Prize Draw Prize comprises: Five (5) vehicles OR the cash options listed below
- 50/50 Cash Prize – Total value dependent on number of tickets sold
Winners of vehicle prizes must choose between the vehicles offered or take a cash alternative as follows:
- 2023 Honda Civic LX or $25,000.00 cash (Retail Price $32,482.53)
- 2023 Chevy Malibu LS or $25,000.00 cash (Retail Price $32,824.24)*
- 2023 Mazda CX-30 GS Luxury or $30,000.00 cash (Retail Price $39,578.25)
- 2023 Chevy Camaro or $40,000.00 cash (Retail Price $47,452.09)
- 2023 Ford F-150 XLT Truck or $55,000.00 cash (Retail Price $63,369.27)
*Due to unforeseen circumstances with production, one of our 5 Car Draw car prizes has been substituted. The 2023 Chevy Malibu LS has been replaced with a 2024 Chevy Trax LT. The $25,000 “take the cash” value remains the same. We hope this does not cause any concerns and that you will continue to support Hospice Niagara. However, should you wish a refund, please connect with Victoria Bonato, Fund Development Manager, at 905-984-8766 ext. 231 or email@example.com by Friday, June 16 at noon EST. Only tickets issued on or before May 26, will be eligible for a refund on the full ticket order(s) (5 Car Draw and 50/50 tickets). We appreciate and value your continued support.
Q. When are the draws?
- The Early Bird draw will take place at The Stabler Centre, 403 Ontario Street, Unit 2, St. Catharines, Ontario, at 3:00 p.m. on June 19th, 2023. Tickets will be available for purchase until 3:00 p.m.
- The Bonus Draws will take place at The Stabler Centre, 403 Ontario Street, Unit 2, St. Catharines, Ontario, at 3:00 p.m. on August 7th, 2023. Tickets will be available for purchase until 3:00 p.m.
- The Grand Prize Draws will take place at The Stabler Centre, 403 Ontario Street, Unit 2, St. Catharines, Ontario, at 3:00 p.m. on August 7th, 2023. Tickets will be available for purchase until 3:00 p.m.
- The 50/50 Draw will take place at The Stabler Centre, 403 Ontario Street, Unit 2, St. Catharines, Ontario, at 3:00 p.m. on August 7th, 2023. Tickets will be available for purchase until 3:00 p.m.
Draw times are approximate.
Q. Where do the proceeds raised go?
All proceeds to Hospice Niagara. To learn more about Hospice Niagara and our programs, please visit http://www.hospiceniagara.ca/.
Q. What is Hospice Niagara’s 5 Car Draw Lottery License Number?
Hospice Niagara’s 5 Car Draw and 50/50 Draw Lottery License number are:
- 5 Car Draw AGCO Lottery License Number RAF1310621
- 50/50 Draw AGCO Lottery License Number RAF1310592
As provided by the Alcohol and Gaming Commission of Ontario.
Q. Do I get a tax receipt when I purchase Hospice Niagara’s 5 Car Draw and/or 50/50 tickets?
No. According to Canada Revenue Agency regulations, charity lottery ticket purchases are considered entertainment, not a direct donation so we are unable to issue a tax receipt for 5 Car Draw Lottery ticket(s) or 50/50 Draw tickets.
Q. Do I need to live in Ontario to purchase tickets?
You do not need to live in the province of Ontario to purchase a 5 Car Draw ticket, but you do need to be physically located within the province of Ontario at the time of purchase of your online ticket to be eligible to play.
Q. Who is eligible to buy 5 Car Draw and 50/50 tickets?
If you meet the following criteria, you are eligible to purchase 5 Car Draw and 50/50 Draw tickets:
- Must be 18 years of age or older at the time of purchase
- Must be located in the Province of Ontario at time of purchase
- Must not be one of the following:
- Hospice Niagara’s Board of Directors
- Lottery Program Committee
- Employees of Hospice Niagara
- Registered gaming suppliers and employees of BUMP, its affiliates and members of licensed gaming suppliers providing services to this program.
Note: Prior to the purchase of a ticket online, you will be required to verify your eligibility and that the information is complete and accurate.
Q. How much do 5 Car Draw tickets cost?
- 1 ticket for $25
- 5 tickets for $100
- 10 tickets for $175
Q. How much do 50/50 tickets cost?
- 5 tickets for $10
- 25 tickets for $25
- 200 tickets for $50
Q. How can I pay for my online 5 Car Draw and 50/50 tickets?
Our online 5 Car Draw website accepts the following payment types: Credit Card, Visa Debit/MasterCard Debit as well as accelerated checkout (Google Pay/Apple Pay/Shop Pay).
No cash or cheque will be accepted as a form of payment.
Q. Can I order a 50/50 Draw Ticket without purchasing a 5 Car Draw ticket?
50/50 ticket orders will NOT be accepted without ordering a 5 Car Draw ticket. Should an original 5 Car Draw ticket order become invalid, any and all 50/50 tickets associated with the original 5 Car Draw ticket order will become invalid as a direct result.
Q. Can I order a 50/50 Draw Ticket on its own?
50/50 Add-On tickets MUST be ordered in conjunction with and at the same time as the 5 Car Draw ticket order and will be assigned to the same ticketholder. 50/50 Add-On orders will NOT be accepted after the original 5 Car Draw ticket order date.
Q. How many 50/50 Tickets will be drawn and what is the prize amount?
One (1) ticket will be drawn in the 50/50 portion of the 5 Car Draw. The total value of the prize drawn is dependent on the total number of tickets sold.
Q. Can I cancel my 5 Car Draw and 50/50 Draw Lottery ticket(s) and get a refund?
5 Car Draw and 50/50 Draw ticket(s) may be cancelled prior to the commencement of the draws and will be refunded for the amount that was paid for the tickets. Once draws have begun, NO refunds are permitted.
Q. I didn’t order 50/50 Draw tickets when I ordered my 5 Car Draw ticket(s). Can I still purchase tickets for this draw?
No, 50/50 Add-On tickets MUST be ordered in conjunction with and at the same time as the 5 Car Draw ticket order.
Q. Why is there a limit to the number of ticket bundles I can buy per order?
While there is no limit to the number of tickets you may buy, the lottery program has a limit of fifteen bundles per order (five of each bundle). If you would like to order more bundles, a separate order is required.
Q. When is the deadline to buy 5 Car Draw and 50/50 tickets?
Sales will be cut off right before the draws.
Q. Where is the winning number drawn posted?
Once the winning ticket number has been drawn, you can find it and the prize displayed online on Hospice Niagara 5 Car Draw website: www.5cardraw.ca following the draws.
Q. How does BUMP generate tickets?
All aspects of Hospice Niagara’s 5 Car Draw lottery are managed using a digital platform, or software program, that has been approved by the Alcohol and Gaming Commission of Ontario.
There are no paper generated materials during this lottery. Everything is digital, including:
- Tickets and ticket distribution
- Draw process and management
Q. How are the winning tickets drawn?
A unique winning ticket number is randomly generated and issued out of the numbers purchased online. The mechanism for selecting the winning number is a computer-based random number generator that has been certified by the AGCO.
Q. I am trying to order my ticket. Why isn't it going through?
You must be located in the province of Ontario when ordering a ticket. Please ensure your location services are enabled so your location can be confirmed by the raffle program.
See below Technical help to help you make sure your locations are on.
Q. Why haven't I received my ticket confirmation email?
Your email might have been diverted to your junk, spam or promotions folder. Once you locate the email, mark this as "not junk" or a safe sender so email from Hospice Niagara 5 Car Draw will be directed to your inbox.
Prizes & Winners
Q. How do I claim my prize?
All winners will receive a telephone call/email with instructions on how to claim their prize. Prizes must be claimed within six (6) months of the prize draw.
Please note: Online ticket sales must be claimed by the individual named in the original purchase transaction. Hospice Niagara is not responsible for any division of the winning prize amount to any other party other than the individual named in original purchase transaction.
Q. How will the winner be notified?
All winners will be notified by telephone and/or email as to their win and how to claim their prize. All winning ticket numbers and prize amounts will be posted on Hospice Niagara’s 5 Car Draw website following the draws. Prizes will be awarded to the registered ticket buyer.
Website and Orders
Q. I cannot access www.5cardrawa.ca - What should I do?
Per AGCO regulations – please be advised that you must be located within the province of Ontario at the time of your purchase. Your device’s locations services must be turned on to verify your location prior to entry to the online 5 Car Draw sales platform. Users must also agree to all Terms and Conditions outlined.
Q. I purchased 5 Car Draw and 50/50 Draw tickets but did not get my numbers. What should I do?
If you did not receive your numbers, please check your junk or spam folders in the event it was flagged by your email provider. If you still do not have your tickets, contact firstname.lastname@example.org and our support staff will re-send you your ticket numbers (some verification will be required). If your transaction completed successfully, your numbers will still be part of the draw.
Q. Why does www.5cardraw.ca require my location and/or why am I receiving the following prompt – Example: "www.5cardraw.ca would like to use your current location?"
Your current location is required to confirm eligibility. The lottery will be offered throughout the Province of Ontario (the "Raffle Area"). Void outside the Raffle Area and where prohibited by law, rule, or regulation.
Q. What if I already selected "Don't Allow"?
Reloading the page should cause you to be prompted to share your location again. If you have specified that you never want to share your location, you will need to go into your settings to allow. See below for instructions.
Q. What if I receive the following prompt: "You must allow your browser to share your location to purchase tickets, please click OK/Close to reload this page, and then be sure to allow your browser to share your location to share your location when prompted"?
The browser should reload the page and ask you to share location upon loading.
Note: In some browsers, the popup may say "Close" instead of "OK"
Q. I entered the incorrect email and did not print my tickets, how can I get my tickets resent?
Please go to the Contact page and request that the lottery Manager email you your tickets again to the correct address.
Q: What if I can not purchase tickets on www.5cardraw.ca due to Location issues?
You may have told your browser to never share your location. You need to change that setting to allow sale.
For iOS devices:
1) Go to the Settings App.
2) Go to Privacy.
3) Go into Location Services.
4) Ensure "Location Services" are on.
5) Scroll down and click "Safari Websites."
6) Make sure that Allow Location Access is set to "While Using the App."
Clear cache & cookies, close and re-launch browser and attempt to purchase again after the above changes have been applied.
Chrome has the same setting if you are using that instead.
For Android (though this may vary by version):
1) Go to Settings App.
2) Go to Location and make sure that it is on.
3) Go back to previous screen and go to Apps.
4) Go to Chrome.
5) Click Permissions.
6) Ensure that Location is enabled.
Clear cache & cookies, close and re-launch browser and attempt to purchase again after the above changes have been applied.
Note: If still experiencing problems, go to maps.google.com in your browser and see where it places you.
Q. Will my name be publicized if I am a winner?
In accordance with the Alcohol and Gaming Commission of Ontario (AGCO) regulations, winner information must be collected and provided to the AGCO, including ticket number, full name and contact information.
Winner information will also be published to the 5 Car Draw Lottery website. By claiming a prize, winner consents to the use of their photograph, first and last name, ticket number, city/town of residence and the audio/video recording (or written transcription) of the winner notification telephone call, for any publicity purposes by Hospice Niagara. Winner information may be released to the news media and may be used in advertising for the Hospice Niagara’s 5 Car Draw advertisement, or Hospice Niagara’s future events.
Q. I think I, or someone I know, may have a problem with gambling. What should I do?
Hospice Niagara promotes responsible gaming at all times. If you are looking for help or advice about problem gambling, please visit: www.problemgamblinghelpine.ca or contact the Ontario Problem Gambling Help Line/Free Health Services Information at 1-888-230-3505.
5 Car Draw AGCO Lottery License Number RAF1310621
50/50 Draw AGCO Lottery License Number RAF1310592